Artificial intelligence (AI) is a term for a range of technology which attempts to think in the same way that humans do to solve complex tasks. Whilst AI can offer opportunities for efficient working there are also risks from using AI and many people have concerns about how it works and is used. Some examples of AI tools are Co-Pilot (Microsoft), ChatGPT (OpenAI), Claude (Anthropic) & Gemini (Google) but there are many others.
There are risks associated with the way AI tools work today. Some of these are:
- Inaccuracy and bias - because generative AI tools work statistically rather than factually, they can introduce inaccuracies or bias, which can be hard to detect, verify, and correct.
- Lack of attribution - generative AI often omits correctly and precisely attributing ideas, quotes, or citations.
- Confidentiality and intellectual property risks - generative AI tools are often used on platforms that may not offer sufficient standards of confidentiality, data security, or copyright protection.
- Unintended use - generative AI providers may reuse the input or output data from user interactions (e.g. for AI training) which potentially infringes on the rights of the original creator.
How we use artificial intelligence (AI)
CCLG is committed to using AI responsibly and transparently.
CCLG does not use generative artificial intelligence (GAI) to produce information resources.
We may use AI to support our work processes, but we do so carefully. AI tools may be used to assist in the following ways:
- To help with the editing process, for example to check how easy our information is to read. The CCLG approved AI tool for such tasks is Microsoft Copilot. Where we use AI tools, it is always part of a process which includes one of our team members checking the output of the AI tool.
- AI search results may be used when initial research is carried out to produce information sources. Information from any AI search results must always be investigated to determine and validate the source of the information and reference this.
- Translation of webpages and publications, via the ReachDeck toolbar which uses Google translate. All publication pages carry a disclaimer to explain that the translation is machine generated and has not been checked for medical or cultural differences.
- To record and create minutes or summaries of meetings. Participants must be informed and consent at the start of each meeting.
- To carry out administrative tasks such as filing or sorting of data or information into a structured format.
Use of AI by those who contribute to our work
We expect our expert members to follow our AI policy when providing information and support for our information.
Members must inform CCLG about their use of AI when providing support or information, whether this is for public or patient information, review and updates of clinical guidelines, presentations or research papers or studies.
We expect people with lived experience of children or young people’s cancer who contribute to our work to follow our AI policy. When asked to review information, whether for patients or for research, this must be undertaken without the use of AI tools. Reviewers must not upload unpublished information or images into AI tools.
Changes to this policy
If we start to use AI in other ways we will be transparent about this, and update our policy.
This AI policy was last updated September 2026